Shipping policy
Last updated: 9 October 2026 (draft)
Processing time
Orders are processed and dispatched within 2–4 business days. You will receive a shipment email with tracking details once your order is dispatched.
Delivery time
- Metro cities: 3–5 business days after dispatch.
- Other locations: 5–8 business days after dispatch.
Delivery timelines may vary during festivals, sales or due to courier delays.
Shipping charges
We offer free insured shipping across India on all prepaid orders. Cash on delivery is not offered.
Insurance & damaged parcels
Every parcel is insured in transit. If the parcel arrives opened or damaged, please record an unboxing video, keep the packaging and contact us within 48 hours of delivery. [insurer / claim process to be confirmed]
Courier partners
We ship via DTDC, BlueDart and Delhivery. Tracking is shared by email on dispatch.
Where we ship
We currently ship within India only.
Contact
Shipping queries: support@nevanpearls.co.in · WhatsApp.